Shipping and Returns

Our 100% Satisfaction Guarantee

At Augustus Formulas, we stand behind our products 100%.
If you are not satisfied with a product for any reason, simply return it to us for a full refund of the purchase price (minus the shipping charges) If you do want to conduct a return, please mail back your product to:



9220 SW Barbur Blvd, Ste 119, Portland OR 97219

Once we receive the items, we can provide a refund on the payment method you used to purchase (we do not provide a return shipping label). *To receive a full refund to the original payment method used, orders must be returned within 60 days of the purchase date.                                                                                                                           

Order Confirmation

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

Order Shipment

Orders usually ship within 7 days from the purchase date. In most circumstances, your order will ship sooner than that, however, due to varying order volumes at different times of the year, it may take a longer or shorter amount of time. If you have any questions, please contact us at


Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it and contact us immediately.  If you item(s) do arrived damaged please contact us at and we will process an insurance claim on your behalf and replace the damaged goods.